I was disappointed with the service of the store staff. I called in to check for the availability of a car. Even though I received a positive reply from the staff, on arriving at the store I realised the car wasn’t available. A big letdown.
The test drive was perfect. No troubles whatsoever. I liked the car straightaway and went for the deal. The negotiation was smooth and went through quite easily. After I bought the car home, I received a personalised email with a warm thank you note.